Visa Airport Companion 4+

Must add compatibility with Wallet App on iOS

The app is fine, but it must improve on some services and amenities, like for example it should let me add my membership card to my Apple Wallet app on my iPhone or IOS device.

Priority Pass for a comparison, allows to add their membership card to Wallet app on my iPhone, which make it’s easier to find when need it.

I hope that visa adds this function to the App. It will make it really convenient.

Developer Response ,

Hello, thank you for your feedback.

Why Visa? Why?

I wish i could submit a minus 10 stars rating.
Simply registering your card is such a pain. Why would you instantly hide the name of the user and the number of the card?? And why would you not allow pasting the card number? And if you enter 8 digits, switch to the banking app and return, your typing progress is gone! So you have to memorize all 16 digits being tired after your flight. This is just insane. And on top of that: no integration with passwords app! It is as if the developers wanted to really make the user miserable instead of allowing them to enjoy their lounge visit.

Terrible App. Intentionally designed to work badly to discourage use.

1. Constantly Logs Out.
2. Face Id does not work even after you set it up. This has been a known problem by the developer for years.
3. Now with the constant logging out it requires 2FA which requires you cell phone service while roaming which is not always available or may require you to turn on roaming.

Its intentionally designed to be terrible to discourage use. Areas where this app is prevalent have the longest check in times and lines at lounges due to logging out and MFA issues.

Developer Response ,

Hello, thank you for your feedback. We are sorry to hear that you have experienced issues with our App. Please contact us directly at support@dragonpassuk.com and we will be glad to assist you further.