T-Mobile DIGITS 4+

I have been using Digits for 4 years for my business line. There have been glitches here and there - I have to log out and back in or restart the app occasionally because it stops syncing, and the connection isn’t always reliable for phone calls - but it has been working well enough for the most part and I mostly use text. In the last few weeks, I have now had the app completely fail multiple times. I get a message that the app is having issues/not responding, and then when I try to log in or restart, I just get a screen that says ‘Fetching Data’ that never changes or loads, even after restarting my phone. I have had to uninstall and reinstall the app several times, and have lost all of my text messages and some of my contacts each time. If it doesn’t improve, I may have to switch companies.

I was looking for a dual SIM and a t mobile associate talked me into this app instead for my business line. WORST DECISION EVER. The app is unreliable, spotty, and never seems to work sending pics or vids. I get notifications half the time so I miss a lot of contacts. Additionally, I will see a notification sometimes that I received a message and when I open it, there are none. You also can’t route to addresses from a contact or copy paste. I have lost business using this and paid advertising with a phone number that’s useless. If you want to send cute messages to play pranks on your friends from an odd number it probably works for that but if you are tying to use it for actual work, don’t waste your time. ZERO stars

You have allowed my number to be enrolled in this and yet I’ve never been able to successfully log in. I am reporting this as it seems it is a sneaky way of trying to allow you my number to do as you please. No matter how long I stay a good standing and faithful customer, T-mobile makes sure to make it impossible to ever upgrade or get decent service or protection and even has been scamming me for so long I can’t even imagine how much this company is taking from every single customer they sign on. They have said this is a service and I am enrolled. To get me enrolled in this I’d have to be able to ever log in and get access to Digigs. Never happened. Been years of not being able to log in to Digits. Somehow it says to unenroll in Digits I would have to block ALL incoming messages to my line. This needs to stop now. It’s being reported.